FAQ - Levent Makina

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Frequently Asked Questions

We answer your questions mostly searched about Levent Makina and products in order to give you better service.

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Why should I choose Levent Makina?

Levent Makina, with its quarter century of experience, has the equipment, expert and technical ability to meet all kinds of expectations of companies about coding. We produce solutions to minimize your investment and operating costs with the right coding device principle to get the right results.

Do you have a regional service and sales service?

Our technical and sales specialists serve in our own offices in Izmir, Adana and Ankara.

Do you have works in Industry 4.0 concept?

Levent Makina is a company that has software and computer engineers in its own organization who can make system integration of our customers with coding devices and meet different software demands and can provide unlimited services to its solution partners.

How long will your technical service reach us?

Our technical service has a structure that serves 7/24 and will reach you within 24 hours. We provide specialist service in the center on weekends and holidays in case of need of emergency services.

Why use original consumables?

Following failures may occur depending on the use of materials that are claimed to be originally compatible and/or equivalent but in fact unsuitable;

Pump wear

Nozzle failures

Blockages in filters explosions

Cracks in ink main block

Phase, modulation, and ink return errors

It is often determined by our service personnel that our customers have a decrease in production efficiency and quality due to extra workload and service costs or work loss costs such as printing (ink) to be removed from the printing surface and so on.

How can I contact you for equipment, service requirements or supplies?

You can contact us by phone on +90 216 313 41 46 or you can contact us by filling in the relevant field on our website for any needs.

Can I buy device with investment incentive certificate or a leasing?

Yes, our devices are suitable for this type of purchase.

Can I get service support for my warranty-expired device?

Even if warranty period has expired for all products in our product portfolio, you can receive service support both at your location and at our technical offices.

Do you sell second-hand devices?

Although we have second hand sales of the devices only in our own portfolio, according to the condition of the device 3 to 6 months Service Guarantee is provided for the sale of the device.

How do I get access to MSDS's and catalogues of consumables?

Information you requested is available on online www.leventmakina.com.tr or you can send email to info@leventmakina.com.tr address for this purpose.

What is CIJ?

Abbreviated version of first letters of Continuous Ink Jet term and represents continuous ink flow. There is a continuous flow of circular ink inside this type of coding device.

What brands are available in your product portfolio?

The brands that Levent Makina distributes are Citronix, Limitronic, Solaris Laser, Maccell Inter Mac DOD Marker, Weber, Mutifeeder and Weber – Markoprint.

What documents does your company have about the Quality Management System?

Our company has ISO 9001: 2015 Quality certificate and TSE HYB (Service Qualification Certificate).

When do I get the products I ordered?

The products you have placed order until 14.00 are delivered on the same day, the products you have ordered after 14.00 are delivered to the cargo on the next business day and arrive at your location within two days at the latest, depending on location.

LEVENT MAKİNAHead Office
Our call center answers all your questions 24/7.
WHERE WE ARE?Our Sales and Technical Support Centers
https://leventmachine.com/wp-content/uploads/2019/11/harita.png
FOLLOW USSocial Media
You can follow us from @leventmakinaturkiye account.
LEVENT MAKİNAHead Office
Our call center answers all your questions 24/7.
WHERE WE ARE?Our Sales and Technical Support Centers
https://leventmachine.com/wp-content/uploads/2019/11/harita.png
FOLLOW USSocial Media
You can follow us from @leventmakinaturkiye account.

This site has been prepared by RD MEDYA and all rights are reserved.

This site has been prepared by RD MEDYA and all rights are reserved.